TJX Rewards Cardmembers can access their Rewards Certificates digitally within 48 hours.
TJX Rewards credit cardmembers can receive Rewards Certificates within 48 hours of when they are earned, when you choose to access your certificates digitally at tjxrewards.com, in the TJ Maxx, Marshalls, and HomeGoods apps, and at check out on tjmaxx.com and marshalls.com.
If you are enrolled in online servicing, you will also receive your certificates via email, within 48 hours of earning.
If you receive paper statements, you will still receive Rewards Certificates each month with your statement.
With your TJX Rewards credit card you earn:
5% back in Rewards points every time you shop our family of stores. That’s 5 points for every $1 spent.*
Plus, with a TJX Rewards Mastercard enjoy:
2% back in Rewards points on gas, grocery store, and restaurant purchases. That’s 2 points for every $1 spent.*
1% back in Rewards points when you shop anywhere else Mastercard is accepted. That’s 1 point for every $1 spent.*
Once your points equal or exceed 1000 points, a certificate will be issued within 48 hours (for digital Rewards Certificates).
*Purchases are subject to credit approval. See Rewards Program Terms for more details. The TJX Rewards Mastercards are issued by Synchrony Bank pursuant to a license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.
Points earned on purchases made on tjmaxx.com, marshalls.com, or sierra.com may take longer to post to your account.
Registered cardmembers can visit tjxrewards.com for your current certificates and balances.
If you are not registered, please follow these steps to do so:
If you receive your Rewards Certificates digitally, you may have already redeemed all or part of this certificate number as your paper certificates are duplicate copies of any digital certificates.
You may see a negative points balance if merchandise is returned after a certificate is issued. Your points balance will be updated with every qualifying transaction and will remain negative until your points return to a positive balance.
Rewards Certificates you receive in your mailed statement are duplicates of your Digital Rewards Certificates. Because of this, you may have already redeemed these certificates prior to receiving your statement.
Your points balance will vary throughout the month based on qualifying transactions. The points balance on your statement is based on the day your statement is issued.
This is the account you would use to sign in on tjmaxx.com, marshalls.com, or in the TJ Maxx, Marshalls, or HomeGoods app.
If you do not have a TJX Account, you can create one on tjmaxx.com, marshalls.com, or in the TJ Maxx, Marshalls, or HomeGoods app. Once you create a TJX Account in any of these locations you will be able to use those credentials to sign in to the websites and apps mentioned above.
If you are on a desktop or tablet, follow these steps:
If you are on a mobile device, follow these steps:
You need a tjmaxx.com or marshalls.com account to link to your TJX Rewards credit card account and access your Rewards Certificates digitally at checkout.
Once you link your TJX Rewards credit card account to your TJX Account, your Rewards Certificates will be available at checkout on tjmaxx.com or marshalls.com within 48 hours of earning, when signed into your TJX Account.
Additionally, your Rewards Certificates will be available upon signing into the TJ Maxx, Marshalls, and HomeGoods apps for you to redeem in any TJX store including TJ Maxx, Marshalls, HomeGoods, Sierra, and Homesense.
The link syncs your TJX Account with your Synchrony Bank TJX Rewards credit card account allowing you to access your Rewards Certificates digitally on tjmaxx.com, marshalls.com and the TJ Maxx, Marshalls, and HomeGoods apps.
Follow these steps to link your card:
Link your TJX Rewards credit card to easily access a digital copy of your Rewards Certificates within 48 hours of earning.
Once linked, your Rewards Certificates will automatically be available at checkout on tjmaxx.com and marshalls.com within 48 hours of earning, when signed into your TJX Account.
Additionally, your Rewards Certificates will be available in the TJ Maxx, Marshalls, and HomeGoods apps for you to redeem in any TJX store in the U.S., including TJ Maxx, Marshalls, Sierra, HomeGoods, and Homesense.
One way to link your card is by using your TJX Rewards Credit Card account credentials. These are the same credentials you would use to pay your bill or check your statement online at tjxrewards.com or within the our TJ Maxx, Marshalls or Homegoods app.
If you do not pay your bill or check your statement in the TJ Maxx, Marshalls, or Homegoods app or online at tjxrewards.com, it is likely your card is not registered, and you do not have a TJX Rewards credit card account. You must register your TJX Rewards credit card on tjxrewards.com before linking your card servicing your account electronically.
Visit tjxrewards.com and select “I forgot my User ID or Password” or “Register”.
If you are still unable to login to your TJX Rewards credit card account contact Synchrony’s customer service using the number on the back of your credit card.
You May Have Received the “We’ve Hit A Snag” Message
Try to refresh the browser. If your Rewards still do not populate wait a couple minutes and try refreshing again. If you still don't see anything, contact Synchrony’s customer service using the number on the back of your credit card.
You may be prompted to re-link your card if:
If you are still unable to link your card, contact Synchrony’s customer service using the number on the back of your credit card.
By clicking “unlink,” you will no longer have access to your earned Rewards Certificates within our apps or on our sites. It may take 30 minutes to completely unlink. You may relink your card again at any time. Rewards are always available at tjxrewards.com and through email or paper certificates if opted in.
Registering your TJX Rewards credit card creates an online account where you can pay your bill, check your balance and more.
Follow these steps:
Once successfully registered, you can link your card by following the steps under FAQ “how do I link my TJX Rewards credit card?” FAQ. If you are still having trouble, please contact Synchrony’s customer service using the number on the back of your credit card.
You must link your card to access your digital Rewards Certificates. If you have not linked your card see FAQ: How do I link my TJX Rewards credit card?
Once you link your card, your Rewards Certificates will be available at checkout on tjmaxx.com or marshalls.com once signed into your TJX Account. Newly earned Certificates will become available for use within 48 hours of earning.
Additionally, your Rewards Certificates will be available upon signing into the TJ Maxx, Marshalls, and HomeGoods apps for you to redeem in any TJX store including TJ Maxx, Marshalls, HomeGoods, Sierra, and Homesense.
Sign in. Go to the Rewards tab and click on your balance.
Sign in to your TJX Account on tjmaxx.com or marshalls.com. Your digital Rewards Certificates will be available at checkout. If you’d like to check your balance, go to My Account > TJX Rewards tab.
*Note: If you are looking for a Digital Rewards Certificate you just earned, please keep in mind newly earned Certificates become available for use within 48 hours of earning. For online orders, you will not earn Rewards points until your credit card is charged, which occurs when items are shipped.
You must link your card to access & redeem your digital Rewards Certificates. If you have not linked your card see FAQ: How to Link Your TJX Rewards Credit Card
Once you link your card, your Rewards Certificates will be available at checkout on tjmaxx.com or marshalls.com. Newly earned Certificates will become available for use within 48 hours of earning.
Additionally, your Rewards Certificates will be available in the TJ Maxx, Marshalls, and HomeGoods apps for you to redeem in any TJX store in the U.S., including TJ Maxx, Marshalls, Sierra, HomeGoods, and Homesense.
Once you link your card, your Rewards Certificates will be available in the TJ Maxx, Marshalls, and HomeGoods apps for you to redeem in any TJX store in the U.S., including TJ Maxx, Marshalls, Sierra, HomeGoods, and Homesense. Newly earned Certificates will become available for use within 48 hours of earning.
Once you have the TJ Maxx, Marshalls, or HomeGoods app follow these steps:
If you are having trouble redeeming your digital Rewards Certificates contact Synchrony’s customer service using the number on the back of your credit card.
Once you link your card, your Digital Rewards Certificates will be available at checkout on tjmaxx.com and marshalls.com within 48 hours of earning them. For online orders, your credit card is charged when items are shipped. You will see more than one charge on your credit card if an order is sent in multiple shipments.
You no longer need to manually apply the Certificate number provided in your paper or electronic billing statement.
If you are not ready to link your card you can continue to manually apply your Rewards Certificates at checkout under Rewards Certificates and Gift Cards within the Payment section. Simply hand-key in the number and CSC of the Rewards Certificates you wish to redeem. Rewards Certificate numbers can be found at tjxrewards.com.
You can only redeem a maximum of 10 Rewards Certificates/gift cards at a given time online.
If you have linked but do not see your Rewards Certificates, please note newly earned Certificates will become available for use at checkout within 48 hours of earning. If you still do not see your Rewards Certificates at checkout after waiting 48 hours, try the following steps:
What are digital Rewards Certificates?
Digital Rewards Certificates are duplicate copies of the Rewards Certificates issued in your paper or electronic billing statement. Once you link your card, you can access your Digital Rewards Certificates at checkout on tjmaxx.com and marshalls.com and within the TJ Maxx, Marshalls and HomeGoods apps.
Are my digital Rewards Certificates different from the ones I receive in my paper statement?
Digital Rewards Certificates are duplicate copies of the Rewards Certificates issued in your paper or electronic billing statement. Once the full balance of a given certificate has been redeemed, all instances (digital and paper) will have a zero balance.
Are my digital Rewards Certificates different from the ones I receive in my paper statement?
Digital Rewards Certificates are duplicate copies of the Rewards Certificates issued in your paper or electronic billing statement. Once the full balance of a given certificate has been redeemed, all instances (digital and paper) will have a zero balance.
Once you link your card, newly earned Digital Rewards Certificates become available for use within 48 hours of earning. You will later receive a duplicate copy of your earned Certificates issued in your paper or electronic billing statement.
Will I still receive my paper Rewards Certificates in the mail?
You will still receive paper Rewards Certificates in the mail if you have not opted to receive your billing statement electronically. If you wish to receive your certificates and statement electronically, login to tjxrewards.com and enroll in electronic statements on your Statements page.
Please note once you link your card, the Rewards Certificates issued in your paper or electronic billing statement are a duplicate copy of your Digital Rewards Certificates earned within that statement period.
Can I opt out of receiving paper Rewards Certificates?
You can opt out of receiving paper Rewards Certificates by enrolling in electronic statements on tjxrewards.com. Once enrolled, you will receive an email notification when your electronic statement is available. Newly earned Rewards Certificates will be emailed separately and are also viewable on your electronic statements.